When you choose a contractor for your home renovations, it’s important that you can rely on them and anyone else they bring into your home.
At Ascend Builders, we are picky about our subcontractors and the people we partner with so that you don’t have to worry. To be able to supply you with the best subcontractors, we have strict specifications. The choice and assignment of subcontractors are subject to 11 criteria that must be met to be on our list as a partner. To give you insight into how we operate, here is the list that we go through each time we partner with someone.
New orders will be awarded exclusively to our existing subcontractors.
This ensures that the quality that you expect is there from the beginning.
We know our subcontractors personally.
Before joining our network, we meet in person to discuss the possibility of a partnership, and to clarify open questions.
Subcontractors may not hire other subcontractors.
If a sub-contractor is commissioned, the job must be managed with their own staff and under no circumstances may the subcontract be given to another subcontractor.
The team remains unchanged until the completion of the contract.
The employees remain in the project from the beginning to the end – the only exception is in case of illness or other extenuating circumstances
We check all the documents of subcontractors.
We collect all important documents – including WCB, GST numbers, business licenses.
All partners are adequately insured.
A company liability insurance must be proven.
Each team runs a construction site folder.
The construction site folder contains the employment contract or service note, the work contract, time sheets and daily work reports, identity cards, health insurance cards, customs declarations, and other necessary documents.
Each project is documented accurately.
Each assignment must be documented by the subcontractor – this report will include the hourly records of each employee, a daily work report, and photos.
Weekly confirmation of work reports.
This report is reviewed and confirmed every week by the customer.
We have a contract with each sub-partner.
For the subcontractor’s partnership with subauftrag.com, there is a signed framework agreement, which states all rules of the cooperation.
Regular feedback to maintain customer satisfaction.
We get weekly feedback from the client. Suggestions for improvement and other suggestions are forwarded to the subcontractor to ensure a steady improvement of the performance.
Our client’s safety and satisfaction are our utmost priority and the reason we are so picky with our subcontractors. Whether it is a kitchen remodel, basement renovation, or any other home improvement project, we always use our list of criteria 11 for subcontractors.